Terms and Conditions

Welcome to Lookscart, Nepal’s first online eyewear store specializing in a youthful, fashion-forward, and innovative range of spectacles, sunglasses, prescription sunglasses, computer glasses, frames, and specialized lenses. Driven by our mission to help millions improve their vision and lead better lives, Lookscart brings the best eye care solutions backed by high-quality, trendy products, exceptional customer service, and fast deliveries. Please read these Terms and Conditions carefully before using our Service, as they govern your use of Lookscart and the services we provide.

By accessing or using our Service, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you may not access or use the Service. These Terms apply to all visitors, users, and others who access our website. This Terms and Conditions agreement has been created with the help of the

Our customers and their satisfaction are our top priorities, and we make every effort to cater to your eyewear needs. Lookscart reserves the right to refuse or cancel any order unconditionally due to reasons such as pricing errors, stock unavailability, or other unforeseeable circumstances. All claims are subject to the jurisdiction of Kathmandu, Nepal.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as "the Company", "We", "Us", or "Our") refers to Lookscart Pvt Ltd, Charkhal, Dillibazar, Kathmandu, Nepal, Nepal’s premier online eyewear store dedicated to providing high-quality spectacles, sunglasses, and specialized lenses.
  • Country refers to: Nepal
  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Service refers to the Website, including our online store for purchasing eyewear products and related services.
  • Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included, or made available by the Service.
  • Website refers to Lookscart, Nepal’s best eyewear store, accessible from https://lookscart.com
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Acknowledgment

These Terms and Conditions govern your use of the Service and form the agreement between You and Lookscart. They outline the rights and obligations of all users regarding the use of our website and services, including purchasing eyewear products like spectacles, sunglasses, and contact lenses. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part, you may not access the Service.

You represent that you are over the age of 18. Lookscart does not permit those under 18 to use the Service. Your access to and use of the Service is also conditioned on your acceptance of our Privacy Policy, which describes our policies on the collection, use, and disclosure of your personal information. Please read our Privacy Policy carefully before using our Service.

By accessing, viewing, or using our website, you acknowledge that these Terms constitute a legally binding agreement equivalent to a signed, written contract. You are responsible for regularly checking these Terms for updates, as Lookscart may modify or update them at our sole discretion without prior notice. If any provision is held invalid or unenforceable, it will be deemed severable and will not affect the validity of the remaining provisions.

General

Actual product packaging and materials may contain more or different information than shown on our website. There may be slight variations between the images of eyewear products displayed and the final product received due to lighting, display settings, or manufacturing differences. However, this does not mean the product differs from what you ordered. We recommend reading labels, warnings, and directions on product packaging before use. For additional information about a product, please contact us.

Lookscart sends delivery confirmations via email, but these cannot be treated as proof of delivery time. We reserve the right to cancel any order due to reasons such as pricing errors, stock unavailability, or other unforeseeable circumstances. If the delivery address provided is incorrect or you fail to collect your order during delivery, Lookscart will redeliver at your expense. If the order is subsequently canceled, no refund will be provided.

Prices for our eyewear products are subject to change without notice. Lookscart reserves the right to modify, suspend, or discontinue the sale of any product or service at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Consent to Recording and Monitoring

By using Lookscart’s services, you consent to the recording, retention, and use of information you provide while using the website or through electronic communications, including telephone calls. These recordings may be used for order processing, record-keeping, customer service, and other purposes in accordance with our policies and applicable laws. Lookscart reserves the right to monitor all use of the website to ensure quality service and compliance.

Warranties

Lookscart offers warranties as stated in the product descriptions and packaging for our eyewear products, including spectacles, sunglasses, and specialized lenses. No additional warranties or services will be provided beyond those explicitly stated on the website or product packaging.

Indemnity Agreement

Lookscart shall not be liable for any damages, liabilities, losses, settlements, defamation, costs, or expenses (including reasonable attorney’s fees) arising from or related to any act or omission of Lookscart, whether or not involving a third-party claim. You agree to indemnify and hold Lookscart harmless from any claims arising from your use of the Service.

Property Rights in the Site and Content

All materials on the Lookscart website, including images, descriptions, and designs of eyewear products, are protected by copyright, trademarks, or other intellectual property rights owned by Lookscart or licensed to us by third parties. Except as expressly authorized, you may not reproduce, transmit, sell, display, distribute, publish, broadcast, modify, or commercially exploit the website or its content in any manner without our written consent. You agree not to use the website or its content for unlawful purposes and to comply with requests to protect our rights. You are solely responsible for your conduct, and Lookscart reserves the right to disallow access to the website without notice or liability.

Links to Other Websites

Our Service may contain links to third-party websites or services not owned or controlled by Lookscart. We have no control over and assume no responsibility for the content, privacy policies, or practices of these websites. You acknowledge that Lookscart is not liable for any damage or loss caused by your use of or reliance on such websites or services. We advise you to review the terms and privacy policies of any third-party websites you visit.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

Limitation of Liability

To the maximum extent permitted by law, Lookscart and its suppliers shall not be liable for any special, incidental, indirect, or consequential damages (including loss of profits, data, or privacy) arising from the use or inability to use the Service, third-party software or hardware, or any provision of these Terms, even if advised of the possibility of such damages. Our liability is limited to the amount you paid through the Service or USD 100 if no purchase was made. Some jurisdictions may not allow certain exclusions, in which case these limitations will apply to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided "AS IS" and "AS AVAILABLE" with all faults and without warranty of any kind. Lookscart disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Service will meet your requirements, be uninterrupted, error-free, or free of viruses or harmful components. Some jurisdictions may not allow certain exclusions, in which case these limitations will apply to the greatest extent enforceable.

Governing Law

These Terms and your use of the Service are governed by the laws of Nepal, excluding its conflict of law rules. Your use of the Service may also be subject to other local, state, national, or international laws. All claims are subject to the jurisdiction of Kathmandu, Nepal.

Disputes Resolution

If you have any concerns or disputes about the Service, you agree to first attempt to resolve them informally by contacting Lookscart.

Severability and Waiver

Severability

If any provision of these Terms is held unenforceable or invalid, it will be interpreted to accomplish its objectives to the greatest extent possible, and the remaining provisions will remain in full force.

Waiver

The failure to exercise a right or require performance under these Terms does not affect a party’s ability to exercise such right or require performance later, nor does a waiver of a breach constitute a waiver of subsequent breaches.

Translation Interpretation

If these Terms are translated, the original English text shall prevail in case of a dispute.

Changes to These Terms and Conditions

Lookscart reserves the right to modify or replace these Terms at our sole discretion. If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice before new terms take effect. By continuing to use the Service after revisions, you agree to the updated Terms. If you do not agree, please stop using the website and Service.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • By email: corporate@lookscart.com
  • By visiting this page on our website: https://lookscart.com
  • By phone: +977 1 4419644
  • By Viber/WhatsApp: +977 9851206004